Learn how technology can support your health.
Scroll down for tips on managing your health care online or by phone. Come back to this page anytime you need it!
Call 866-757-1832 (TTY: 711) to talk to a real person. One-on-one coaching available
Monday-Friday, 8 a.m to 5 p.m.
Provide a low-cost phone, and walk you through learning to use it
Connect you to discounted internet
Help you feel confident using online resources to stay healthy
Set you up to visit your doctor by phone or video call
Learn more and get the digital and/or tech help you need to connect and thrive. From applying for a free smartphone to learning how to do a video appointment with your doctor, you’ll find it by clicking Digital Help Resources below.
Many people qualify for a low-cost phone.
A federal program called Lifeline provides phones, data, and minutes to households that qualify.
We call phones “smart” based on what they can do. Here are some ways to tell different kinds of phones apart.
Large screen that reacts to touch
Few (or no) buttons
Voice and video calls, text messages
Can browse the internet and run programs (apps) like a computer can
Physical buttons
Voice calls and text messages
May have programs (apps) that don’t use the internet, like games and a contact list
New federal programs may help you get a discount on your internet service.
Get support from hotline staff at 866-757-1832 (TTY:711) Monday-Friday, 8 a.m to 5 p.m.
Most clinics have a secure website (patient portals) where you can view your health information and do things like:
Many doctors also offer appointments by phone or video. These visits may also be called “virtual” or “telehealth.”
This type of care is not appropriate for emergencies, but it is commonly used for topics like:
Ask your clinic if a phone or video appointment is right for your health needs.
Get support from hotline staff at 866-757-1832 (TTY:711) Monday-Friday, 8 a.m to 5 p.m.
Follow this checklist to make sure your virtual (telehealth) doctor visit is easy and stress-free.
Phone, tablet, or computer with a microphone (and a camera for video calls). Don’t forget to charge or plug in.
A quiet, private place. Or somewhere you feel comfortable discussing your health.
Pen and paper. For taking notes!
Access to your clinic’s secure system. This could be a phone call, an app you already use to talk to friends and family, or a new app. Ask your clinic for details.
And here’s what to expect on the day of your visit:
Get support from hotline staff at 866-757-1832 (TTY:711) Monday-Friday, 8 a.m to 5 p.m.
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Link to Care WA is powered by the Community Health Network of Washington (CHNW)—an affiliation of 21 community health centers across Washington that operate more than 140 clinics. CHNW’s goal is to get more people connected to health care by providing them with the tools and support they need to access and manage care online and by phone
CHNW also owns Community Health Plan of Washington, a health plan that offers affordable individual and family health insurance for people in Washington State.
Give us a call so we can see if you qualify for free health coverage: 1-866-907-1904 (TTY:711), Monday-Friday, 8 a.m. – 5 p.m.
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Hotline
1-866-757-1832
(TTY Relay: Dial 711)
HOURS
8:00 a.m. to 5:00 p.m.
Monday-Friday
Last Update Date: April 18, 2022
Link to Care WA is powered by the Community Health Network of Washington (CHNW) – an affiliation of 21 community health centers that operate more than 140 clinics across Washington. CHNW’s goal is to get more people connected to health care by providing the tools and support they need to access and manage care online and by phone.
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